- Plantronics headset buttons serial#
- Plantronics headset buttons upgrade#
- Plantronics headset buttons software#
- Plantronics headset buttons code#
In addition providing all details at the same time allow us to check logs or look up a potential support partners if an issue needs to come into support.
Whilst providing some of these details may not directly impact any possible answer the community can provide, it does enable Polycom to have an overview of the current software used.
For questions around Support please check here. Provide details for example if the issue is a day 1 issue or only happened after an upgrade or any other relevant details.
If possible provide the MAC Address or Serial of the device. If possible provide a Log and either attach them or use the Code Tag.Consult the Troubleshooting Section found within the FAQ if applicable. Since UC Software 5.9.0 simply provide this via the Web Interface Diagnostics > Download Support Information Package UC Software 4.0.0 or later via the Web Interface Utilities > Phone Backup & Restore > Phone Backup > Phone Backup. If applicable provide a backup of the phone in question. Additional Polycom Infrastructure (RPRM,PDMS or BToE). Provide the Call Platform (aka openSIP,Skype for Business Online, Skype for Business on Premise, Lync). Provide the exact Software Version of your Phone. This ensures the questions having to be asked are limited and any new or follow up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.Īs a reminder the basic information asked for: Value: We determine value after evaluating the strength of the headphones and earbuds against all these criteria and what they're able to deliver compared to other models in their price class.Both the community's Must Read First and the community's FAQ reference the basic minimum information a new or follow up post should contain. We also evaluate how they perform on video-conferencing applications such as Zoom and Microsoft Teams. Voice-calling: When we test voice-calling performance, we make calls in the noisy streets of New York and evaluate how well the headphones or earbuds reduce background noise and how clearly callers can hear our voice. We also take a look at the companion app for the headphones if there is one and how user friendly it is. 
For home office headphones, Bluetooth multipoint pairing is an important feature (and other connectivity options such as an included Bluetooth dongle for easy pairing with a computer).
These include everything from quick-access awareness to transparency modes (your music pauses and the headphones open up to the outside world so you can have a conversation) to special sound modes to ear-detection sensors that automatically pause your music when you take the headphones off your ears.
Extra features: Some great-sounding headphones and earbuds aren't loaded with features, but we do take into account what extra features are on board. Then we head out to the streets of New York to test the headphones in a real-world environment where we see how they do at muffling not only street noise but people's voices. Noise-canceling performance: We evaluate noise-canceling performance by wearing the headphones in the same spot indoors near a noisy HVAC unit to see how well they do at muffling lower frequencies. Sonic traits such as bass definition, clarity, dynamic range and how natural the headphones sound are key factors in our assessment. Sound quality: We evaluate sound quality by listening to a set playlist of music tracks and comparing the earbuds to top competing products in their price range. When it comes to earbuds, we also look at water- and dust-resistance ratings. Design: Evaluating design, we assess not only how comfortable the headphones and earbuds fit (their ergonomics) but their build quality and how well the controls are implemented.
0 kommentar(er)
